Whether it’s installation follow-up or ongoing maintenance, the job doesn’t end when the client moves in.
Sometimes issues come to light after installation is complete: it might be a hallway that’s too noisy, a carpet that’s not perfectly aligned, or an opportunity to improve cable management. With specialized expertise in areas like acoustics and ergonomics, our experienced technicians address post-installation concerns before they become problems.
Our service vans are stocked with hundreds of manufacturer parts, which gives our team the mobility and flexibility to handle requests quickly and effectively – whether its post-installation support or ongoing repair and maintenance for seating, workstations, chair casters, and locks. We also offer customized service plans to provide continuing coverage for out-of-warranty products.
This combination of experience and resources is why we complete more than 4,500 service calls each year, and maintain relationships with our clients long after installation is complete.
Our services include:
- Product training
- Inventory management
- Quality audits
- Post sales package (owner’s manual/specs binder)